For three of those they never showed up. The one time somebody did show he was an hour later than the apointed time range. And, even then he felt unqualified to do some of the work. So, he made the third appointment. I have ranted at telephone reps to no avail. I have cajoled dispatchers to no avail. I have calmly stated my case to to shift supervisors to no avail. I have complained to regional managers to no avail. I have even sent strongly worded E-Mails to corporate head quarters and recieved no response. And, you thought the government was hard to deal with. |
plus, they're usually crazy and interesting. |
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mine is really cool. i think he has ocd or something, because he's a very tidy plumber. when he replaced the hot water heater, he left the heater cupboard looking cleaner then when he started. he's also very through--and not afraid to admit it if he can't figure out what the problem is. his name is greg. greg the plumber. hurrah. |
He sounds good. |
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They just contract out their work. And, they can then use the national companies callin center to make their appointments. If you call one number the operator answers with the national chains name. Call another and the same operator answers with the plumbers name. Maybe it would be cheaper to fly this Greg in. |
i would guess a plumber in your neck of the woods nate would be some sorta Brautigan/Kerouac burn-out old hippy type. |